Hello user_m1h4mg thank you so much for taking the time out of your day and reaching out here on our Xfinity Forums! If we've lost you for good, we're so sorry to have lost such a long-time and tenured customer! If the process is still ongoing, we'd love to do all we can to help reduce your monthly billing costs and truly earn your business and loyalty.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
XfinityAlfonso
Official Employee
•
2.3K Messages
11 hours ago
Hello user_m1h4mg thank you so much for taking the time out of your day and reaching out here on our Xfinity Forums! If we've lost you for good, we're so sorry to have lost such a long-time and tenured customer! If the process is still ongoing, we'd love to do all we can to help reduce your monthly billing costs and truly earn your business and loyalty.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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