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Visitor

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1 Message

Wednesday, June 18th, 2025 10:02 PM

Jurassic World Rebirth offer

Did anyone else get the offer from Xfinity this afternoon about the free Jurassic World Rebirth tickets? ...except that the offer isn't showing anywhere on the Xfinity app or website? Does any know how to redeem it? (And yes, I'm a Platinum member. So, the offer stated it was 2 Free for Platinum and BOGO for $15, I think for other members. ) Help?

Visitor

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1 Message

13 hours ago

Yep. Got that email and when I went to redeem the offer, nothing is coming up on my Rewards page.

Official Employee

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2K Messages

Thank you for letting us know that you are having trouble redeeming the offer @user_h1soc4. Are you experiencing any error codes or messages when you try to redeem the offer? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

13 hours ago

Yes. Same here. No tickets anywhere??? 

Visitor

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2 Messages

12 hours ago

They ran out of tickets, nothing we can do about it. Once this offer was posted on Slickdeals, the word had spread and they were all gone very quickly.

Official Employee

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1.4K Messages

11 hours ago

 

user_ycumdx Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

Visitor

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1 Message

10 hours ago

im having the same issue it wont let me find the tickets

Official Employee

 • 

1.4K Messages

 

jgoerl1 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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