1 Message
Junction Box Repir
Hi, I am watching a house for a friend and it appears that someone has run into the junction box in their front lawn. The internet service appears to be working but the green junction box cover is broken and the wires are exposed. [Edited: "Personal Information"]. Is this something you can help with?
XfinityOrlandoM
Official Employee
•
1.8K Messages
1 month ago
@user_go97z4
Thanks for reaching out to us and letting us know about the damage to the pedestal box in the lawn. Go ahead and send us a direct message with your name and the address where the pedestal box is located and we can get one of our awesome technicians out there to take a look at it and get it fixed.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your Messdage in the text area near the bottom of the window
Press Enter to sen it
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