Visitor

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1 Message

Friday, May 29th, 2026 8:47 PM

Jatin is awesome

Jatin was a Great customer service agent and I was not able to leave them a review/do survey because I was texting them through Xfinity. I want to leave them a review. Jatin was amazing! :) 

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Official Employee

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214 Messages

12 hours ago

@user_xxl6aa Hello! Thank you for this feedback as it is very helpful, I want to ensure the correct agent gets this compliment, 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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