Visitor

 • 

1 Message

Thursday, January 29th, 2026 7:48 PM

january 28 2026 bill

I canceled my Disney+Plus account in late December 2025. Why was I billed for the full amount?

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

2 hours ago

Hello, @user_vospw0. Thank you for making us aware you're still being billed for Disney +. I would be more than happy to review your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

forum icon

New to the Community?

Start Here