Tammo1's profile

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2 Messages

Fri, Jan 15, 2021 5:00 AM

Jan 2021 Woodinville Outage

The power has been back for over 12 hours. When will wifi be restored?



Official Employee


6.1K Messages

3 m ago

We appreciate you for posting to the Xfinity Forum, @Tammo1. Thanks for your patience. I'm happy your power has been restored. I know some time has passed since you made this post, so I wanted to check in with you to see if your services have been restored yet? If not, please keep in mind it is possible that power could be restored to your home, but damage to or loss of power to the Xfinity network serving your neighborhood could cause delays in restoring your Xfinity services. In this case, your Xfinity services will depend on its separate power source being restored.

We are committed to getting services up and running as soon as possible. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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