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I've had enough
Every couple of weeks, my bedroom cable refuses to connect. I call the help line and get someone reading a script. I waste 20 .minutes before I even get an actual person, then all they do is read the list. Ive already rebooted 15 times before I called, do we really have to do this? It is impossible to get a person who doesnt just read the script, the phone menu is ludicrous, by the time you can even get a person, youre ready to throw the box out the window. I've had enough. Been with Comcast for decades. I think I'm at the end. I'm done talking to an awful automated phone line. If you dont care enough to talk to your customers, why should I care enough to give you over $500 a month for cable, internet and cell.
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