It’s been over a month and orange cable line still not buried.

Good morning, @user_d864da, and thank you for reaching out through our Community Forums page for a follow-up with your drop bury connection. I can understand how frustrating this can be, when the original expected time frame has come and gone, and the work still isn't completed. Not to worry- you've reached the right team to work with you until we get this resolved!

Since having service installed in May, have you received an email regarding the status of the underground cable burial? You can also check up on our progress by visiting https://comca.st/3xzFwCw and clicking on the banner message at the top of the page for more details.