Visitor

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1 Message

Friday, December 19th, 2025 5:37 PM

It keeps saying something went wrong but I’m trying to get the free unlimited plan

every single time I try to get it. It keeps saying something went wrong. Please try again Later

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Official Employee

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2.2K Messages

12 hours ago

 

user_1rdd8z, Thank you for reaching out to Xfinity Support. What are you trying to set up? We can help. 

 

Expert

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33.1K Messages

5 hours ago

@user_1rdd8z 

every single time I try to get it. It keeps saying something went wrong. Please try again Later

What free unlimited plan are you talking about?  Are you referring to a mobile plan?  If you're a current customer, chances are you don't qualify as this might be for new customers only.

Can you give us more information so that we might help you?

Thanks!

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