Visitor
•
1 Message
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and
kicks us out of the app all together!
XfinityThomasA
Official Employee
•
3K Messages
54 minutes ago
Hello, user_zgyf8g, and thank you for being part of the Xfinity Forums community! We know how important it is to enjoy your favorite streaming apps without interruptions, and we’re here to help troubleshoot any buffering issues. To start, check your internet speed and, if possible, switch to a wired Ethernet connection for better stability. Restarting your Gateway can also make a big difference. If buffering continues, try these steps:
Close other devices or background apps using your network.
Lower the video quality in your streaming app.
Restart both your streaming device and the app, then test again to see if performance improves.
We’re here to support you every step of the way—let us know how these steps work for you!
0
0