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Friday, March 21st, 2025 10:23 PM

Issues with verification code [Edited]

xfinity is constantly asking for a verification code, never has done this so frequently, I want to change my ID phone number to another phone.

Expert

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111.3K Messages

3 months ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Official Employee

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2.2K Messages

3 months ago

Thank you for reaching out to us @user_dkvwrv! We appreciate you for moving their post here EG! We have this article here on updating contact information using our Xfinity app.

 

This article here goes over how to update you Xfinity account contact information and preferences online.

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