Visitor
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10 Messages
Issues with payment arrangement
I recently spoke with an agent regarding changes to my payment arrangement for my account.
In the chat he guaranteed would not be shut off and my payment arrangement was changed to 11/17 for the balance. He stated that my services definitely would not be interrupted 3 times. I have all the screenshots from the interaction yesterday.
Please fix my payment arrangement and restore my service
Thanks
XfinityDemetrise
Official Employee
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630 Messages
3 hours ago
0
XfinityDemetrise
Official Employee
•
630 Messages
3 hours ago
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8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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user_d664ff
Visitor
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10 Messages
2 hours ago
Im using Google chrome
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