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user_6ymryg
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Friday, January 3rd, 2025 12:21 AM

Issues with my vacational hold

Hi there,

I contacted your support line a few months ago about a vacation hold on my account because I would be out of town for multiple months.

The person on the line said they would mark my account as that but I got an email about my account being disconnected.

Could I get some help with this issue?

Thank you,

EB.

Question

 • 

Updated 

5 months ago

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XfinityVictor

Official Employee

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1.3K Messages

5 months ago

 

user_6ymryg Hello, I hope you are having a great day! I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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