1 Message
Issues Setting up Comcast email on iphone
When trying to add Comcast mail account to iphone , I get the following Error Message"
Wrong username and/or password for "Comcast". Please go to Mail Account Settings and enter the correct username and password.
I am 100% certain the username and password are correct as it works on the Xfinity app and to check web mail via Safari.
I feel confident it is not the phone since my father was able to add his comcast account to my phone retrieve all his emails and send a test email form the phone.
This issue is isolated to just my Comcast account. I verified that the "Third Party Access Security" option is checked in my email security settings.
Again
Expert
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34.6K Messages
1 year ago
Moved to Customer Service as this has nothing to do with Accessibility/disability.
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XfinityJohnG
Official Employee
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3K Messages
1 year ago
Thank you for reaching out to us here @user_Chasity. I will be happy to look into any issue with that service from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_b1c143
Visitor
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1 Message
1 year ago
Has anyone found a solution to this?
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