Visitor

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2 Messages

Wednesday, May 27th, 2026 10:29 AM

Issue with outstanding bill


Hi, I stopped using Xfinity mobile number (Edit personal information} in September 2025 and called the customer care to deactivate the number as it was hacked by several people. I am unsure why I am still receiving bills from xfinity. Please check my previous correspondence with the customer care team and I request to cancel the bills. Also, please stop any future communication with me as I am dissatisfied with Xfinity services. I also want to inform that currently I am in India. I have no desire to use Xfinity again. Thanks!

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Official Employee

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3.4K Messages

2 hours ago

@user_u0eo9h

Thanks for reaching out to us we do apologize for any inconvenience. To clarify are you receiving a final bill for services already rendered or is it still showing that you're being billed monthly for services?

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