Visitor
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5 Messages
Issue activating free peacock subscription even though through xfinity
Internet only from Xfinity, 1 gigabyte
and peacock is supposed to be included. Catch is I cannot activate it.
Xfinity.com/myactovations shows that I have active peacock subscription but the status is blank. It is supposed to show me an activate button if I follow the instructions.
any help?
Tek
Problem Solver
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904 Messages
15 days ago
The article offers a few different ways to activate it :
https://www.xfinity.com/support/articles/peacock-premium-offers
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nitind
Visitor
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5 Messages
15 days ago
I have tried the steps in the article but not working. The problem is that when I go to Xfinity.com/myactovations, the status for peacock subscription is blank. If you compare the image in this link, I do not have the purple Activate buttons available. It is just empty white space and hence not able to activate and go to the next step.
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user_t3x3t2
1 Message
9 days ago
I was having the same issue using a Mac, I tried to log in using Chrome browser instead of Safari and it work that way. Hope this helps for someone have the same issue!!!!
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nitind
Visitor
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5 Messages
8 days ago
Seems to be working now, I dont know if there was an issue on Peacock side or not. And the documentation from Xfinity about activating was confusing though.. but issue resolved
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