leftyc13's profile

Visitor

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2 Messages

Friday, January 10th, 2025 5:09 PM

Is Xfinity asking me to update my address?

I keep getting emails from someone at "Xfinity" telling me I need to update my home address. Is this legitimate?

Official Employee

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1.7K Messages

4 months ago

@leftyc13 Good morning! Thank you for reaching out to our Community Forums Team for assistance with the email received. I can see how this would be alarming. Are you able to share the email address you are receiving this from? 

 

 

Official Employee

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2.2K Messages

 

leftyc13, Thanks for letting us know and for your patience. For this spam/phishing concern, we recommend reporting this following the details in this link here. Please let us know if this helps. 
 

 

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