Visitor
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2 Messages
Is this acceptable behavior from your chat agents? Agent abandoned me mid-chat
Could you please fill this form for me so that I can check for you?
8:40 pm
Your personalized secure data link is [Edit: Link Removed]
Please use this link to our secure information site to safely enter the requested information. I'll be available if you have any questions throughout the process.
no thank you
i do not feel comfortable entering my social security number
can you quote me a price, based on previous knowledge, of what it would cost to perform this action?
did you disconnect?
hello?
i see the agent's name has changed. are you a new person who can help me?
i'm sure i did not just get abandoned by the xfinity chat agent, right?
right???
this is outrageous
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9:04 pm
you know i'm going to report this chat to corporate, right?
user_eis7fd
Visitor
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2 Messages
11 hours ago
I have downloaded the full transcript. Contact me if you want to see it
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XfinityVianney
Official Employee
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2.6K Messages
11 hours ago
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