Visitor

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1 Message

Wednesday, May 20th, 2026 9:52 PM

Is this a xfinity number or scam number? [Edited]

Is this a real number and are you calling customers to update their box? They ask you to shut off box via remote. I hung up this king it's a scam. Here's the number they gave...[Edited: Possible malicious number"]


[Title edited: "Possible malicious number"]

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Official Employee

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2.7K Messages

3 hours ago

Good evening @user_89kmd1, and thank you for reaching out on our community forums-we truly appreciate it!

 

If you’re concerned about receiving spam calls, I would recommend reaching out to our dedicated Customer Security Assurance (CSA) team. They specialize in helping with security-related concerns like this.

 

You can contact them directly at 1-888-565-4329, and they are available 7 days a week from 8:00 AM – 12:00 AM EST.

 

What type of box are you currently using?

 

 

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