Visitor
•
1 Message
Is this a legit phone number for Comcast? [Edited]
Is phone number [Edited: "Invalid Phone Number"] a legit phone number for Comcast? I received a robo call about an appointment. I haven't made an appointment. I asked for help with download speed and a 3rd party app. Not an appointment.
EG
Expert
•
114.7K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJamesC
Official Employee
•
2.6K Messages
3 hours ago
Greetings, @user_un58uv! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this unsolicited call. You have definitely come to the right place for assistance.
I do not recognize that number or see it listed anywhere in our directory, unfortunately. If you are still having issues with your connection speeds, please feel free to send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, and we'd be more than happy to look into this for you. If you do happen to have an open ticket in the system, we should be able to see if there have been any calls or contact attempts.
0
0