Visitor
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4 Messages
Is there a way to talk to a live agent?
I’ve been trying to get a hold of an agent. I called the 1-800-xfinity and she’s not transferring me to someone. She hangs up even after I tell her what my problems are.
This is quite frustrating because I’ve been with them for 2 years now and I’ve always had trouble with my internet.
Can someone please get me connected to someone to help me change my wifi?
XfinityJustinC
Official Employee
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1.9K Messages
22 hours ago
Hello, @user_1xobms thank you for reaching out over Xfinity Forums. You've contacted the right place for support, and working from home myself I completely understand the importance of having your service working properly. Sorry to hear of your experience when trying to reach out out for support, and would like to see how I can be of assistance. To better assist can I get an overview of how I can help today?
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