Is there a way to contact Comcast construction Division directly?

Hi Paula,

So it's not for my main account that is probably linked to my profile here, it's for a separate account through work. I can give you that account info if that helps.

The line is underground at the house, but only makes it part of the way down the driveway, it needs to be extended to the house.

@cheg1249, in order for us to be able to assist you here, we would need to have the homeowner reach out to us to get this set up. They should be able to do that if they go through this same process. We would be happy to get this going for them. 

@XfinityPaula​ .... Hello .... I am an Xfinity customer living at [Edit: Personal Information Removed].  I am not "cheg1249."  However, I am attaching this note to that thread, HOPING that you (Paula), or SOMEONE will respond to me.  Our cable/line is LAYING ON THE GROUND on the road leading to our house (on a one lane road), and has been there for a year.  The county mowers cannot mow, and it is a dangerous obstacle on this narrow road.  ONE YEAR AGO, I sent my first complaint/request to have this line attended to, but NO ONE has attended to it.  We've been told that the CONSTRUCTION DIVISION is what is needed.  Please respond to me at: [Edit: Personal Information Removed]

Hi, @user_c16617.

I ask that you reach out privately so we can cover the details further. Currently, we don't work over email, but we can help you here. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.