Visitor
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2 Messages
Is there a flush variant of the green dome or "R2D2" style cable box in the front yard?
My driveway is extended but the smaller green pill shaped cable box affects my ability to fully use the driveway. Is there a flush cover option available that I can request? My concern is guests or anyone unknowingly striking it. I know it is it belongs to Xfinity as there was a tech in the area a few months ago and offered to service the box while he was there on another call. Photo below. Thank you
XfinityRay
Official Employee
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4.3K Messages
34 minutes ago
Hello, @J.Z.! How is your day going? We can reach out to the technical team in your area to find out if that can be replaced with a vault or moved. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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