user_kbhowq's profile

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1 Message

Friday, April 24th, 2026 11:29 AM

Is the xb10 modem available in my area ?

Wondering if the xb10modem is available in Salem Nj 08079. Inch Babe the required 2GBs data plan

Sent from my iPhone 18 Pro Max Deluxe.

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Official Employee

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2.5K Messages

12 days ago

 

user_kbhowq Good morning! Thank you for reaching out to our Xfinity Forums for availability in our Gigx2 plan and XB10 modem. I'd be happy to check if your address has been upgraded to our Gigx2 services. It's specific to individual addresses, and vary within a zip code. Please send us a Direct Message with your name, and full service address. 
 
Click "Sign In" if necessary
Click the "Direct Message" icon Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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