is the text request I've been receiving about access to my home for internet repairs legitimaters

So I jump through your hoops, answer yur questions, make all the selections you request, log in with verification code, work my way around all tiyr persistent mobile phone offers  only to get zero response from you regarding my initial question of why am I getting text from someone claiming to be with xfinity who wants access to my home to repair an internet issue I don't seem to have. Sounds like typical xfinity to me

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.