Visitor

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2 Messages

Friday, July 31st, 2026 9:54 PM

Is the Arris S34 a supported cable modem

I noticed that the Arris S34 is on the Other compatible equipment, https://www.xfinity.com/support/internet/customerowned, and at the same time I noticed a number of users comments about connecting issues with their Xfinity service both on this forum and the internet. Is this modem supported?

I plan to upgrade to just a TV/Internet bundle eliminating the voice component of my exist TV/Internet/Voice bundle as there doesn't seem to be a compatible voice modem. The listed Netgear CM2050V is listed as end of service by Netgear. 

Thank you.

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Official Employee

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2.4K Messages

2 hours ago

 

user_5bzrl9 Hello, the modems on the URL you provided is what we would consider equipment that would satisfy our speed demands. Our new promotions include the modem, if you would like to by pass having to worry if it's compatible or not. I am happy to look at promotions you are eligible for as well. 

 

Visitor

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2 Messages

Thanks for the kind offer but I prefer to use my own equipment. 

Official Employee

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2.4K Messages

 

user_5bzrl9 Gotcha, we are happy to help you look into a new package if interested. 

 

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