Visitor

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2 Messages

Friday, June 5th, 2026 4:32 AM

Is support@xfinityrewardswinners.com officially associated with Xfinity or Comcast?

I received an email congratulating of a membership sweepstakes win. it came from Is support@xfinityrewardswinners.com. Is the address officially associated with Xfinity or Comcast?

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Official Employee

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2.7K Messages

14 hours ago

 

user_m38k5p

Thank you for creating a new post. I hope you are doing great today. I can confirm Xfinity members receive chances to win sweepstakes through the Xfinity app or xfinity.com/membership. However, the winners of the sweepstakes are then notified by email from support@xfinitywinners.com. Did you recently enter a sweepstakes through your Xfinity Membership?

 

Visitor

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2 Messages

I did recently enter the sweepstakes. I noticed the difference int he email address, that is why I am asking. The email is asking to make a selection within 48 hours if I accept the price. What is interesting, is the fact that the email is using the exact spelling of my name that I have with Xfinity membership, and rarely use anywhere else.

Official Employee

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2.6K Messages

Want us to take a closer look, @user_m38k5p? Happy to confirm whatever we can! Just send our team a direct message to continue, and we'll meet you there :)

 

To send a direct message:

  • Ensure you are first signed in, then you will see a chat box icon at the top right of your page.
  • From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
  • Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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