Visitor
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1 Message
Is mid-split available at my address?
Before I upgrade my modem from an Arris S33 to a Hitron CODA56, I'd like to confirm whether mid-split is available at my address. I live in Bellingham, WA. Who do I DM?
Visitor
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1 Message
Before I upgrade my modem from an Arris S33 to a Hitron CODA56, I'd like to confirm whether mid-split is available at my address. I live in Bellingham, WA. Who do I DM?
EG
Expert
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117.7K Messages
14 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1.4K Messages
14 hours ago
Good afternoon mdmower. I would be more than happy to pull up your account, and to look into this for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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