S

Visitor

 • 

10 Messages

Sunday, July 16th, 2023 4:33 AM

Closed

Is Gigabit x10 (Gigabit Pro) service available at my residence yet?

I was previously told that my residence is within range of Fiber, but that it wasn't yet available. I'm inquiring again to discover if it's now available.

Expert

 • 

110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2K Messages

2 years ago

@SSDExecutor Hello! Thank you for reaching out to us here on our Community Forum. We can certainly take a look into this for you. We will need you to send us a Private Message with your full name and address. Here are instructions on how to send us a PM in case you need them:

 

Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to hearing from you.

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