Visitor

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2 Messages

Tuesday, October 21st, 2025

Is Edgewater Dr in Coral Gables, FL provisioned for the XB10 modem

I would like to know if Edgewater Dr in Coral Gables has been upgraded to allow for symmetrical internet and the use of an XB10 Gateway.

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Expert

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114.1K Messages

10 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

10 hours ago

Thank you for reaching out here. I will be happy to take a look at that request from here for you. Can you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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