1 Message
Is 888-824-8988 a real xfinity support number?
I have been getting calls from a person who says they are a customer support person for Comcast. The call comes from 888–8 24–8988.
I am working on a technical support issue with Comcast.
Please confirm that this is a valid number. I don’t want to be working with a scammer.
XfinityJamesC
Official Employee
•
1.6K Messages
5 months ago
Greetings, @user_44cgu7! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these calls. You have definitely come to the right place for assistance.
I believe that could be one of the numbers used by our advanced repair team. If you have been working with them on an ongoing issue, it may be a legitimate contact attempt. If you like, I can pull up your account and see if they left any notes regarding these calls.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_h1740a
6 Messages
17 days ago
This is legit, its there advanced technical team that is the tier 3+ support
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