Visitor
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1 Message
Irrigation Line
Xfinity had the trencher out at my property today to bury the internet cable. He dug through our irrigation line, so the lawn floods now when running the sprinkler system. How to do I submit a reimbursement claim for the cost of irrigation company services?
Latoque
Expert
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29.7K Messages
2 days ago
Moved from Email forum
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XfinityEricB
Official Employee
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2.2K Messages
2 days ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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