Skip to main content

    Support

    Offers

U
user_wiz2kq
1st Topic

Visitor

 • 

1 Message

Monday, April 28th, 2025 8:39 AM

Irrigation line damage from fiber install

Hello,

Someone was out last week to bury the fiber optic wire that an xfinity technician had ran. They damaged an irrigation line in my yard and said they would come back in the morning to repair it. They never came back to fix it. How do I get a hold of them?

Question

 • 

Updated 

7 days ago

10

1

0

XfinityBenjaminM

Official Employee

 • 

2K Messages

7 days ago

 

user_wiz2kq Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

0

0

forum icon

New to the Community?

Start Here