Visitor
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1 Message
Irrigation Damage Claim
I have looked up in this forum how to submit a claim. All posts reference using the Direct Messaging chat icon. I do not see that in the top right hand corner of the screen, How do I submit my claim
Visitor
•
1 Message
I have looked up in this forum how to submit a claim. All posts reference using the Direct Messaging chat icon. I do not see that in the top right hand corner of the screen, How do I submit my claim
XfinityAdrienne
Official Employee
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2K Messages
11 hours ago
Good Morning, @user_749ee6! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize for the damage that occurred, and we would be more than happy to submit a ticket on your behalf. If you are not seeing the icon, we would recommend clearing your browser cache/cookies, and then logging back into the Xfinity Forums, it should bring back the icon. Can you please send us a Dm to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
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