1 Message
IP address issue
I was told I needed to contact my ISP provider about my IP address being blacklisted. Unfortunately, I can't contact Xfinity. I can only talk to an AI bot that is absolutely no help. How do I actually contact Xfinity?
1 Message
I was told I needed to contact my ISP provider about my IP address being blacklisted. Unfortunately, I can't contact Xfinity. I can only talk to an AI bot that is absolutely no help. How do I actually contact Xfinity?
XfinityWilliam
Official Employee
•
1.2K Messages
8 months ago
Hello @user_teo6dh. Please visit our CSA team about your potential IP address being blacklisted.
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.
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