Visitor

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1 Message

10/19/2026 7:24 AM

Invoice not correct

Need to speak to rep

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Official Employee

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4.5K Messages

2 hours ago

@user_pebjwm I understand that you have questions regarding an invoice, our team would love to look into this further with you and answer any billing questions you have. 

Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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