Visitor
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1 Message
Invalid Address
Will be moving soon and I'm trying to figure out if I can get my internet at the new address however when I input the address it shows invalid despite autofilling.
Visitor
•
1 Message
Will be moving soon and I'm trying to figure out if I can get my internet at the new address however when I input the address it shows invalid despite autofilling.
EG
Expert
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117.4K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCAlexandrea
Contributor
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51 Messages
3 years ago
Hello @user_30d4f2 we can definitely confirm if your new address is serviceable.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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