stellysue's profile

Visitor

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3 Messages

Monday, July 3rd, 2023 9:38 PM

Closed

interupted service at least 5 times daily

I wish I could give up TV all together! Every day, at least 5 times on each of my 3 sets, I get various screens saying the internet is down or Oops! Something went wrong or restart, restart, etc. Is it Xfinity or DirectV? They each say it's the others problem, but it is MY problem. What's a girl to do?

Expert

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31.6K Messages

2 years ago

Moved to Customer Service as this is not Guidelines related.

Official Employee

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1K Messages

2 years ago

Hey there, I am sorry to hear about the interruptions. Do you have Xfinity and DirecTV? I am assuming us for internet and them for cable? Happy to see what I can find. I do think getting all your services under one roof would be massively beneficial for you as well if you would like me to look into bundling for you. Can you please send a dm to XFINITY SUPPORT with your name and address? Thanks!

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