14 Messages
Interrupted services
Interrupted a payment arrangement for January 3 and now I can’t speak to a representative because my account has been suspended. I need this resolved today and ASAP. Why doesn’t Xfinity contact me
14 Messages
Interrupted a payment arrangement for January 3 and now I can’t speak to a representative because my account has been suspended. I need this resolved today and ASAP. Why doesn’t Xfinity contact me
XfinityBillie
Official Employee
•
3.8K Messages
2 hours ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0