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1 Message

09/30/2026 10:23 PM

Internet

How to find what my internet speed is and what size modem i need

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Official Employee

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3.5K Messages

3 hours ago

 

user_0xchoy  Thank you for stopping in for help with your speed and modem information. You can see your plan information in a few ways. Download the app, sign in with your Primary or Manager Xfinity ID, tap Account, and select Bill details, or go to Services to view your active internet plan. 

If you are checking your bill details, page 3 will have a breakdown of what is included in your plan. As for what modem you need, you can check out the list of all of our modems, but we do not have a reference that shows which speed goes to which modem to share. Are you running into connection issues that we can help with? 

 

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