Internet

Internet bill say 92.94 I’ve always paid 79.05 another bill say 171.00 can’t be I just paid my Internet bill 8/12/26 of 79.05 from 1/26 till 8/26 my bill has been on time it never been 2 months

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XfinityQuemekia

Official Employee

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1.4K Messages

39 minutes ago

Thanks for reaching out @user_mbne53! I completely understand how those different totals can be confusing, especially since you always pay on time! Let's get this figured out.

This usually happens because of a timing overlap. If you paid your $79.05 on August 12 right around the time your new bill was generated, that payment won't show up on that specific statement.

To see exactly what's going on, I highly recommend looking at your actual billing statement. If you use paperless billing, just pull up the PDF version of your bill in the Xfinity app to see the full breakdown of your charges!

How to view your full billing statement

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user_mbne53

Internet

XfinityQuemekia

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