Hello @user_5fuzu9, thank you for taking the time to leave a post. I completely understand wanting to find the best internet options for you and your wife, especially with so many plans and promotions out there. We’d be happy to help you explore the available deals for your account and find something that fits your needs and budget. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityMarshante
Official Employee
•
1.2K Messages
1 hour ago
Hello @user_5fuzu9, thank you for taking the time to leave a post. I completely understand wanting to find the best internet options for you and your wife, especially with so many plans and promotions out there. We’d be happy to help you explore the available deals for your account and find something that fits your needs and budget. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
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