user_isimta Direct messaging isn't an option until you are invited to speak with us in private. Since this is a public forum, we do try to assist with customer issues as much as possible in public before we get to that point. If you would like to share the details on what you need assistance with, I am sure we can help make sure you are taken care of.
@user_isimta, I am glad that we could assist you with changing your plan today. I do hope that you have a great week ahead. Please feel free to make another post if you need any additional assistance in the future! 😀
XfinityAmandaB
Official Employee
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2.9K Messages
22 hours ago
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XfinityAbby
Official Employee
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545 Messages
4 hours ago
@user_isimta, I am glad that we could assist you with changing your plan today. I do hope that you have a great week ahead. Please feel free to make another post if you need any additional assistance in the future! 😀
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