Internet

I would like to tell you how disappointed and disgusted I am with Xfinity. I am on my third day without internet. I had an appointment from 5-7 pm this evening for service. I was outside on my porch when I got a text saying my technician was here, give them time to park and get their supplies. Then,  a text that said to greet them… problem was - no one was in sight. I then got a text saying I wasn’t there and sorry they missed me. 

I left work early and took the night off to be here. Then that? After multiple bad Ai chatbot conversations I finally got a call back. The only appointment offered is when I am working. I can not take another day off and to be honest I doubt anyone would even show up. I am now looking into other services in my area. 

Dishonest techs and lack of customer service overall has made me call other providers. Do better. I have been a customer over 25 years, but as of next week, that probably won’t be the case.