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Wednesday, July 30th, 2025 5:40 PM
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Official Employee
2.5K Messages
11 months ago
@user_tpcn4h I'm sorry to hear your not able to use your internet. Our team is here to help.
Are you able to see your Wi-Fi network to connect to?
What's the status of your power light for your modem is it on, off or flashing?
XfinityKei
Official Employee
•
2.5K Messages
11 months ago
@user_tpcn4h I'm sorry to hear your not able to use your internet. Our team is here to help.
Are you able to see your Wi-Fi network to connect to?
What's the status of your power light for your modem is it on, off or flashing?
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