U

Saturday, March 29th, 2025 5:50 PM

internet

how to upgrate internet 

2 Messages

4 days ago

i need to connect with a live agent 

Official Employee

 • 

1.4K Messages

@user_ld98r2 You've come to the right place as I can help you with upgrading your internet! Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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