Internet

Hello, @user_0l52gk

Sorry for this inconvenience. Have you taken advantage of the Xfinity App to troubleshoot your connection? How are your physical connections looking?  Are there any loose connections between your modem, router, and outlet? What have been the results? 

@user_0l52gk 

First. Check here for official info on any possible local outages;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use the Xfinity App: https://www.xfinity.com/apps