Internet

Terrible service ... They are good to charge and very bad internet service !!!! They left me without internet service and i can't work!!!!! Irresponsible!!!!! Your apologies are useless !!!! Because if a day passes and i don't pay you would cut my service my apologies would not help ... It's the same at this moment your apologies don't serve me !!! I pay for a good service and i don't even receive the service and much less quality !!!!! They are a ... [Edited: "All Caps"]

Responses

XfinityChristy

Official Employee

•

2K Messages

3 months ago

user_e5z6ck Hello and thank you for reaching out via our Xfinity Community Forums. I work from home so I understand the need for a strong connection, especially during the work day. I would be happy to look into the issue in your area and see how I can best help or if there is an eta by the local team as to when your service should be restored. To get started, please send me a private message with your full name and address.

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Customer Service

user_e5z6ck

Internet

XfinityChristy

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