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Monday, December 9th, 2024 1:44 PM

Internet

I need to know what cable modem to grab when I go to the store

Official Employee

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2.2K Messages

5 months ago

 

user_5zekcw, Hi! Thanks for taking the time to reach out. I can understand the importance of finding out what cable modems or approved for XFINITY service. Thank you for choosing us as your provider! Here is a great link for more details on using Approved Third-Party Equipment for Xfinity Internet here. The previous link will also take you to the My Device info link in which you can check on approved devices and the details before purchasing at a local retailer or online. Please let me know if this helps.

 

 

Gold Problem Solver

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26.4K Messages

5 months ago

On https://www.xfinity.com/support/devices also see the "All Compatible Devices" link near the bottom of of the page (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.09.18%20Full%20List%20of%20Compatible%20Devices.pdf, but this changes from time to time).

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