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Thursday, July 18th, 2024 7:23 PM

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Internet

Hi, I recently had a power outage go out in our town. I have recently gained power back in my house yet. I do not have Internet. I unplugged the router left it there for three minutes and plugged it back in and it’s still flashing red. I need help. 

Official Employee

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1.7K Messages

10 months ago

Hello user_a6b235 We're glad to hear that power is restored to your home. When area issues like this happen, it can also affect our network equipment, which is likely the flashing red light you're seeing. You can check on this anytime by using our Xfinity Status Center

 

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